Simple, Reliable, Stress-Free!
FAQs
Got questions? We have answers to help you understand our services and how we keep your yard clean and fresh.
Frequently Asked Questions
How does Rhino Scoop's service work?
We provide professional pet waste removal services on a schedule that works for you: weekly, bi-weekly, or twice-weekly cleanups, as well as one-time cleanups. Our team will visit your property, thoroughly clean your yard, and dispose of the waste, leaving it clean and ready to enjoy.
What areas do you cover?
We proudly serve Fort Worth, Keller, Saginaw, Watauga, North Richland Hills, Haltom City, Haslet, Lake Worth, and surrounding communities in Tarrant County and Denton County.
What happens if it rains or the weather is bad?
We work in most weather conditions. If severe weather makes it unsafe to work, we will reschedule your service as soon as possible.
Do you clean more than grass areas?
Yes. We clean grass, turf, gravel, mulch, patios, dog runs, and other serviceable areas where dog waste is visible and safely accessible.
Do you take the waste with you?
By default, waste is carefully double-bagged and placed in your trash can, or beside the garage if the can is inaccessible. Optional waste haul-away service is available as an add-on.
Are deodorizing and sanitizer treatments safe for pets?
Yes. Our deodorizing and sanitizer treatments are safe for pets when used as directed.
Can I pause or cancel my service?
Yes. You can pause or cancel your service anytime. We make it simple, reliable, and stress-free.
Do you guarantee your work?
Yes. Our work is 100% guaranteed. If you are not satisfied, we will make it right.
How do I pay for services?
Recurring clients keep a card on file, and service is charged after completion. Cash, payment apps, and personal checks are not accepted.
Can I choose my service day and time?
We do our best to keep service consistent, but exact days and times depend on route availability, weather, and scheduling conditions.
How much does pet waste removal cost?
Pricing depends on dog count, yard size, service frequency, and add-ons. Use the quote tool to get your price.
Do I need to be home during service?
No. You do not need to be home as long as we can access the service area safely.
REFER A FRIEND or FAMILY MEMBER
Refer a friend or family member. They sign up for regular service. You receive a $25 Amazon Gift Card.
Your first 2 visits are free.
With weekly service. Takes about 30 seconds to check your address, yard, and dog count.
