Privacy matters because trust matters.

What information we collect

This site collects the contact details a customer voluntarily submits for quote requests, scheduling, route validation, and service communication.

• Name, email address, and mobile phone number
• Property address, ZIP code, and neighborhood details
• Dog count, requested service frequency, and yard notes
• Customer communication or account notes related to service

How we use that information

We use submitted information to respond to quote requests, confirm service availability, schedule service, send service-related texts or emails, and maintain customer records.

We do not sell customer information. We do not collect more information than is needed to quote, schedule, and support the service.

Communication and data handling

If you opt into SMS communication, texts may be used for quote follow-up, route arrival, appointment timing, account support, or service changes.

We may use service providers or software platforms that help us process quotes, schedule work, or communicate with customers, but only for business operations tied to the service.

SMS data and consent

Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except vendors that help deliver our messaging program and are bound to use the data only for that purpose.

SMS consent is optional and is not a condition of purchase. Message frequency varies, message and data rates may apply, and you may reply STOP to opt out or HELP for help.

Choices and contact

You may ask to review, correct, or delete your submitted personal information by contacting Rhino Scoop. Records may be retained when reasonably needed for service, legal, security, or accounting obligations.

For privacy questions, call (817) 803-7667 or email service@rhinoscoop.com.